How quickly do you reply?+
Usually within one to two working days. Trickier cases can take a touch longer, but we'll keep you in the loop until it's sorted.
Can you erase my account or data?+
Absolutely. Email us the product name and what you'd like removed. We may confirm a detail or two to verify it's really you, then take care of it.
What details speed things up?+
The app or game name, your device and system version, the app version, and a clear note of what happened. A screenshot or short screen recording is the fastest way to show us.
I've got a feature idea — will you see it?+
Yes, and we genuinely read them. Tell us what you'd love to see and why it matters to you; the best suggestions shape what we build next.